Uptick offers powerful modules and extensions to help you go paperless, centralize your data, increase efficiency, and grow your business. Explore the features below to see what's available.
Need to activate a module? Contact [email protected] to get started.
📋 Field Operations & Compliance
Legislative Prompt Questions
Ensure compliance with built-in safety and legislative standards for the fire protection industry. Technicians answer prompt questions during asset testing, resulting in clear pass/fail outcomes.
Key benefits:
Built-in AS1851 compliance questions
Customizable prompts for your specific needs
Clear pass/fail results for every asset
Availability: Customers on Routines only
Actions & Checklists
Create pre-task and post-task checklists and electronic forms (OH&S, risk assessments) for technicians to complete in the field.
Key benefits:
Structure workflows for site-specific requirements
Reduce paperwork onsite
Display checklists on reports
Dynamic Forms
Custom-built digital forms created by Uptick for your specific needs. Forms are filled out electronically and sent to clients or accessed via the Customer Portal.
Common uses: SWMS, JSA's, OH&S forms, site-specific paperwork
Note: May involve additional costs
Accreditations
Store and manage accreditation expiry dates for employees and contractors. Get warnings when assigning technicians who aren't accredited for specific tasks.
Track: Police checks, first aid, CFSP registration, plumber licenses, and more
🗺️ Asset Management & Visualization
Geospatial Floorplans
Digitally place assets on site floorplans to reduce time locating assets and provide visual representations to customers via the Customer Portal.
Key benefits:
Save time locating assets across multiple floors
Auto-create maps from Google Maps or evacuation plans
Increase customer insights with visual asset maps
Asset Based Servicing
Schedule servicing based on individual asset dates rather than site-wide schedules.
Use cases:
Split testing (red/green/blue testing)
10-yearly testing of sprinkler systems
Out-of-contract individual asset servicing
bSecure
Add QR code stickers to assets or properties so clients can scan and access asset details, service history, and maintenance information anytime, anywhere.
📅 Scheduling & Appointments
Scheduling with Zones
Create geographical zones and allocate technicians and contractors to them. Zone restrictions flow through to the scheduler for efficient resource allocation.
Appointments & Client Notifications
Schedule time and date-specific appointments with a calendar interface for office staff and field technicians.
Features:
Send appointment reminders to property managers and tenants
Create automatic recurring appointments
Centralize all scheduling in Uptick
📝 Documentation & Logbooks
Digital Logbooks by Uptick
Easy-to-use digital logbooks designed for the Australian fire protection industry. Adheres to AS 1851-2012 standards with cloud-based storage.
Why go digital:
Protect against fire, flood, or loss
Reduce environmental impact
Eliminate manual data entry errors
Classic (Paper) Logbooks
Organize physical logbook information in one place. Capture photos of onsite logbooks and add updated entries when technicians update physical logbooks.
Features:
Include logbooks in reports
Make available via Customer Portal
💼 Project & Work Management
Projects
Manage small to large multi-task projects up to $1M. Track costs against budget across multiple tasks, cost centers, and project codes.
Features:
Progress claim invoicing
Budget tracking
Multi-task coordination
Rectifications
Allow clients to submit rectification reports through the Customer Portal for non-compliant items, including photos and receipts.
Benefits:
Reduce lost information and email back-and-forth
Increase transparency with clients
Service Quoting
Create quotes for maintenance work for new properties or clients not yet in your Uptick system.
Subcontracted Tasks
Assign contractors to work and allow them to add remarks, upload documents, and perform assets. Updates sync in real-time.
Benefits:
Better insights into subcontracted work
Reduce double handling
Cut processing time and costs
⏱️ Time & Resource Tracking
Timesheets
Technicians can track and submit work hours via Uptick. Task sessions auto-populate for efficiency.
Track: Leave, office time, transit time, billable hours
Key Register
Manage loaning and returning of keys, fobs, and entry cards. Track who checked out items and when.
Also use for: Loaned equipment like drills and supplies
💰 Financial & Purchasing
Purchase Orders
Record purchases on tasks and monitor material and subcontractor acquisition requests.
Integrations: Fully integrated with MYOB and Xero
Profitability
Let Uptick calculate your profits automatically as work flows through the system.
🔧 Customization & Configuration
Custom Fields
Add new fields to properties, assets, tasks, asset types, defect quotes, and more to customize your system and enhance reporting.
ESMs (Essential Safety Measures)
Specify whether an asset type is an Essential Safety Measure. ESMs are distinguished from regular assets for cleaner data organization.
Setup: Contact Support for activation
Branches
Distinguish work across different offices within one Uptick system.
Setup: Contact Support for activation
🔔 Notifications & Monitoring
Critical Defect Text Messaging
Automatically send text messages to property contacts when critical defects are raised by technicians onsite.
How it works:
Immediate SMS when critical remark is created
Includes link to the defect
Sent to contacts with mobile numbers and notifications enabled
Setup: Contact Support for activation
Remote Panel Monitoring
Offer proactive monitoring of fire panels to premium customers. Increase revenue while decreasing labor costs by providing technicians with panel information before arriving onsite.
Features:
Real-time isolations, faults, and alarm notifications
Customer Portal integration
Supports major Australian fire panel brands
Signoffs
Obtain confirmation from contractors to verify that essential safety measures are being maintained for annual maintenance. Reduces email and phone follow-ups.
🚀 Ready to Get Started?
Most modules can be activated by contacting our Support team at [email protected]. Our team will help you determine which modules are right for your business and get you set up quickly.
Questions? Reach out to your Customer Success Manager or contact Support for guidance on which modules will best support your business goals.