Uptick is an end-to-end job management platform and can provide a lot of the functionality you need as a business but not all. When you use more than one software platform in your business it can create room for human error and require double handling. Integrations between software platforms can mitigate these issues and improve your operational efficiency and accuracy.
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Uptick has built a comprehensive API to make integrations as easy as possible. This article outlines the options you have to integrate with Uptick:

If you are confident with how integrations work and have built integrations in the past you will find the Uptick API easy to work with. The documentation you need to get started are all publicly available:

If you attempt to build the integration yourself or with a 3rd Party and need technical support then support packages can be purchased in 8 hour blocks (prices exclude taxes). You can enquire via [email protected].

At Uptick, we understand that every business has unique needs and may require custom integrations to fully optimise their workflow. That's why we offer the option to request custom integrations from our small technical team.

To request a custom integration, simply reach out to our support team at [email protected]. Our Professional Services team will schedule a scoping call with you to understand your requirements and determine if we have the capacity to deliver the integration at the time of the request.

If we are able to take on your request, a Statement of Works will be supplied for your signature. This document will outline the scope of the integration, timeline for completion, and payment schedule. Once the Statement of Works is signed, our team will begin working on your custom integration.

Please note that if we do not have the capacity to deliver the integration at the time of the request, you will be notified and a quote will not be supplied.
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Additionally, Uptick is not responsible for the maintenance of any custom integrations. Our API will continue to be developed and includes versioning in order to reduce disruption to your business however any required updates will also need to be quoted and paid for.

As any competent developer can build on the Uptick API, it does not need to be Uptick that builds your integration. We are happy for you to engage a 3rd party development agency in order to build an integration.

The process for engaging a 3rd party will be similar to engaging Uptick Professional Services team and require scoping and agreement on a statement of works.

We recommend the following development agencies covering the UK, Australia and New Zealand: