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Mobile App: Service asset on I&T task

How to add equipment for servicing and to service existing assets on a routine task by providing Pass/Fail/No Test result on iOS and Android

Written by JD

Setup

You will need the following permission in your security group:

  • Can see all tasks.

  • Can create assets.

Click here to learn about permissions and security groups.

Assets of a specific type can be bulk-passed through the Finalisation tab if enabled by your system administrator.


IOS: How to service an asset

1. Open the I&T task and go to Work tab.

2. Select Pass/Fail/No Test, or choose Start Test/No Test if the asset requires answering prompt questions.

If Start Test is selected, long-press on Pass/Fail/No Test to bulk answer all questions for a routine service level.
The Copy previous tests button applies responses from the last completed test to any unanswered questions.

If any assets have a Fail result, create a remark!


ANDROID: How to service an asset

If your app shows a Work tab, open the I&T task and go to the Work tab instead of Inspections. Each asset shows Pass/Fail/No Test, or Start Test/No Test if it has prompt questions. An asset with active remarks shows Review Remarks instead. Tap it to review the remarks and record the result from there.

1. Open the I&T task and go to the Inspections tab.

2. Select Pass/Fail/No Test, or choose Start Test/No Test if the asset requires answering prompt questions.

If Start Test is selected, long-press on Pass/Fail/No Test to bulk answer all questions for a routine service level.The Copy previous tests button applies responses from the last completed test to any unanswered questions.

If any assets have Fail result, create a remark!

Depending on your workspace's settings, an asset that is missing mandatory details shows Fill in missing details instead of its test buttons. Tap it, complete the required fields and save. Until then, only No Test is available for that asset.


Video: Servicing assets


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