What you'll learn:
How to access and use the Task Completion Dashboard
How to track your scheduled maintenance performance
How to analyse task completion and health metrics
How to filter and view data by service group
What is Task Completion?
The Task Completion Dashboard helps service managers track and understand the current state of these routine maintenance tasks in Uptick.
Accessing the Dashboard
Navigate to Insights and Reporting > Task Completion Dashboard in the Uptick web platform.
By default, the dashboard displays data for all service groups, branches and clients combined. You can filter to a specific Client, Branch, Service group and time period using the dropdown options along the top.
Note: Archived tasks are excluded from all views - only active tasks are displayed.
Key Features
1. Programme Maintenance View
1. Programme Maintenance View
View active tasks and understand how your tasks are performing. These are split into two categories: Programme Maintenance (I&T Tasks) and Non-Programme Maintenance (Repairs and Callouts).
Filter options:
Client - Switch between different clients to see a breakdown of each clients tasks
Branch - If you have the branches module, you can switch between different branches to see a breakdown of each branches tasks
Service Group - Switch between different service groups to see a breakdown of each service groups' tasks
Last 12 Months - Select the time period you want to view tasks for
2. Task Breakdown View
2. Task Breakdown View
Get a breakdown of your tasks for the time period selected and filter by:
Technician
Service Group
Branch (if applicable)
3. Routine Completion Table
3. Routine Completion Table
View a 12-month rolling summary of routine maintenance completion, showing whether work was completed early, on time, or late.
Column definitions:
Column | Description |
Due in month | Total routines due within the calendar month |
Done in month | Total routines completed within their due month |
Done outside month | Routines completed earlier or later than their due month |
Not done | Routines due in the month that remain incomplete |
Perf | Performance percentage (routines done on time before due date) |
Calendar months | Total routines performed in each calendar month |
Rolling Perf | Rolling performance rate from the previous month |
This historical view helps you track trends and identify seasonal patterns in your maintenance operations.
Tips for Using the Dashboard
✅ Review performance rates regularly - Aim to maintain a high on-time completion rate to ensure compliance
✅ Monitor overdue tasks - View overdue tasks to prioritise work that's falling behind
✅ Compare service groups - Identify which teams or service types need additional support
✅ Track monthly trends - Use the 12-month view to spot patterns and plan resource allocation
✅ Filter by date type - to understand both task generation and completion timing
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Need help? Contact our support team if you have questions about interpreting your dashboard data or setting up routines.