Servicing assets during asset capture gives you more flexibility by adding the following:

  • The ability to select multiple routines and levels, where previously only a single routine could be selected.

  • Ad-hoc servicing allows you to perform unplanned routine maintenance (provided you have the permission Tasks > Can service adhoc). This also links into our Testing Prompts feature which ensures you fully test and capture results.

To perform ad-hoc servicing, ensure that filters are set to group by Asset (Filters > Group by > Asset) then tap Add asset (+ symbol next to the section labelled Work in Android) to bring up the routine list. The routines listed will have either Adhoc or Planned indicators next to them.

  • Planned:
    Routines indicated as planned are the routines the task was created for.

  • Adhoc:
    Provided the user has the appropriate permissions in place a listing of the routines set up on the property will be available to accommodate ad-hoc servicing, allowing you to service assets outside the scheduled time frame.

Once an asset has been added, you can change the grouping back to group by Routine. When grouped by routine it will shortlist the applicable asset types associated with that routine when adding the asset.

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