The Timeline allows you to stay up to date and keep a working knowledge of the information that is exchanged and progress that is made around a certain aspect of your business. A timeline can be found on nearly every page where you can click View to see further details.
This timeline acts as an audit trail and enables staff to communicate with each-other and technicians on the road to keep up to date with information on a specific component of Uptick.
As seen below, you are able to add a timeline comment, whilst any notes generated automatically by the system are stored also.