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App: Perform a repair task

How to perform the repairs by resolving defects/remarks and marking products as used on iOS and Android

Teresa Bui avatar
Written by Teresa Bui
Updated today

Setup

You will need the following permission in your security group: Can see all tasks.

Click here to learn about permissions and security groups.


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IOS: How to perform a repair task

Resolving the remark will not update the last service result from Fail to a Pass on assets.

1. Find and open the repair task.

2. Navigate to the Products tab, tap on each remark to add the Resolved photo, then Save the remark.

3. Use the product for invoicing.

Video


ANDROID: How to perform a repair task

Resolving the remark will not update the last service result from Fail to a Pass on assets.

1. Find and open the repair task.

2. Navigate to the Repairs tab, tap on each remark to add the Resolved photo, then Save the remark.

3. Use the product for invoicing.

Video


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