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FAQs - Remarks

Frequently asked questions on remarks and their functionality

Teresa Bui avatar
Written by Teresa Bui
Updated over 2 weeks ago

What's the difference between a remark and a defect?

While remarks often describe defects found during inspections, the main difference is that remarks can also be used to communicate recommendations or to explain why an asset couldn't be tested, not just to record defects.

Why are remarks in Unpublished status?

Unpublished remark hasn't been included in a published report, so it isn't visible on the Customer Portal. It is recommended to review the task where remark was added to understand why it wasn't included in a published report.

If it is required to manually make remarks published, navigate to view all remarks, add the Published filter and set it to Draft. Then select all remarks on the page and click Edit [X] Remarks. In the pop-up window, set Published to Mark as published and click Apply changes.

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