You can edit or add your own remarks in Uptick, of which there are two types:

  • Global remark types, which are applicable to any asset

  • Asset specific remark types, which only apply to the appropriate asset

This guide will cover how each can be set up.


Global remark types

To create and edit global remark types:

  1. Click Control Panel > Edit global remark types


  2. Under Add remark type, fill out the fields. Label, Description, Resolution are text fields and the last field is a drop-down list of severities.

  3. Click Create Remark. The newly created global remark will be listed underneath. The Active checkbox will control wether or not the remark will be available when servicing.


Asset specific remark types

To edit existing remark types placed against an asset:

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