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How do I share property documents with a client?
How do I share property documents with a client?
Teresa Bui avatar
Written by Teresa Bui
Updated over 6 months ago

You can upload documents set against a property so that your clients can access them from their portal page.

Setting up a shared folder on a property

Go to a property, click on Documents > Add Folder > give the folder the name public (all lower case)

public_folder.png

You can click and drag any files you want to share regarding this property on to the folder or click on select files and browse.

Uploading files on the Client

Files can also be shared against the Client by viewing the Client and clicking on the Documents tab, then dragging files into the public folder.

Share_doc_to_client.drawio.png

Customer portal access

View a client and click on View Portal in the Customer portal section. In the portal page they can click on the appropriate property where the shared folder is active.

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To see the shared documents they can scroll down and click on the shared items under the Documents section of a property.

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