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How week based routine service levels appear on the routine schedule
How week based routine service levels appear on the routine schedule
Teresa Bui avatar
Written by Teresa Bui
Updated over 2 years ago

Due dates for routines are dictated by annual date and not the start date itself. When a routine has levels based on weeks and are less than a month (weekly/fortnightly/tri-weekly) you may see duplications on the routine schedule within a given month like the example below:

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The example here is showing the routine services due each month based on a service level frequency of 3 weeks. There are 2 routine services due in the same month for June and August, while April, May and July only have 1.

This is a normal occurrence, as a tri-weekly level is likely to have more than 1 routine service due if the the due date happens at the beginning of the month. Since calendar months vary in the total number of days, it's not unusual to see a pattern like the example above.

If you wish to check that the due dates are lining up correctly you can use a date calculator and input the weeks (in number of days) so you can see what the correct dates are and match them to the dates in the system.

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