There are 2 ways to set up Billing Contracts in Uptick.
1. Add billing contracts directly to your server. If you only need to set up a few contracts or make a change here or there, we advise doing it directly within the system rather than through the importer.
2. Add billing contracts in bulk using the data importer. We recommend using the data importer method when:
Uploading initial data migration into Uptick
When adding or updating many billing contracts
This article will show you how to format your import spreadsheet in order to bring your billing contracts into Uptick.
Step 1: Populate your data for upload
Download the Data Import Template Spreadsheet below.
Fill out the spreadsheet with the information you want to upload. Please note some fields are required.
There are 2 types of billing contracts:
Fixed (Invoice is sent out to your client on a recurring basis) or
Do & Charge (Invoice is sent after you have done the planned maintenance work on site.)
Please note that you do not need to set up billing contracts for repair or callout work - these invoices are created ad hoc.
Fixed contracts require slightly different information in order to set up, compared with Do&Charge. Please see the below for the required and recommended fields for each type.
Fixed Contract Required fields
Field name on CSV template: | property | name | type | recurrence | start_date | next_due | send_invoice | is_active | priceincrease_policy | priceincrease_auto_next_date | priceincrease_auto_percentage |
Field name in Uptick: | Property reference | Name | Type | Recurrence | Start Date | Next | Next Invoice Date | Active | Price increase policy | Date of increase | Percentage Increase to Apply |
Description: | Reference number of property in Uptick, ie P-0021 | Name of Billing contract (Free text field) | Fixed | Monthly, Bi-Monthly, Quarterly, Half-yearly, Annual | Start date of the first billing period. Format is YYYY-MM-DD | When to issue the invoice for the first billing period. Format is YYYY-MM-DD | This is the date you want thenext invoice to be sent. | TRUE or FALSE | N = No bulk price increases A = Automatically each year by a fixed percentage M = Manually, in bulk, by a percentage set at the time | Only applicable, if you select "A = Automatically each year by a fixed percentage."
Date of when to apply the first price increase, format YYYY-MM-DD | Only applicable, if you select "A = Automatically each year by a fixed percentage".
Percentage format is 5% = 0.05 12.34% = 0.1234 |
Do & Charge Contract Required fields
Field name on CSV template: | property | name | type | start_date | is_active |
Field name in Uptick: | Property reference | Name | Type | Start Date | Active |
Description: | Reference number of property in Uptick, ie P-0021 | Name of Billing contract (Free text field) | Do & Charge | Start date of your contract - from when do you want this to be effective? Format is YYYY-MM-DD | TRUE or FALSE |
Step 2: Import your Data
Sign in to your Uptick server
Navigate to Tools > Data Importer
In the field 'What are you importing?', select 'Billing Contracts'.
Choose your import file (this should be the .csv file you have saved).
Click 'Start'. (If your file is large this may take a few minutes)
Complete your 'Field Mapping'. If you are using our template, the mapping should pre-populate for you.
Please check that the fields are mapped correctly.
Uploading data using your own spreadsheet? Check out the right-hand side for an overview of the Uptick fields and their descriptions to assist with Field Mapping.
Click 'Save and Preview'.
Review your preview to ensure that the data has passed all checks before proceeding. If it has not, you may see an error screen, which looks like this:
If you receive errors, please fix these on your .csv file and click 'Re-upload file'. You should see the green banner above before proceeding.
If you need help understanding the error, please contact Uptick Support.
Your data should pass all checks before you proceed. You should see a screen similar to the below:
Click 'Finalise'
Your data should now be 'PROCESSING' with a Job status: RUNNING:
When your data has finished being uploaded you will see 'FINISHED' and a Job status: DONE
You can now navigate to Property > Billing > Billing Contracts in your main menu to see your newly uploaded Billing Contracts!
Data Import CSV Template
Please download this csv template to upload your Billing Contracts.
It contains:
Required fields
Recommended fields
An example of each field