Setup
Sign-in options:
Email and password.
Single Sign-On (SSO), if enabled by your company.
Biometrics (fingerprint or face unlock), if your device supports it.
IOS: How to sign in on the app
1. Open the link in the Welcome email to set your password. If you can’t find the email, contact your office to have it resent.
1. Open the link in the Welcome email to set your password. If you can’t find the email, contact your office to have it resent.
2. Enter the New password and New password confirmation, then tap Set password.
2. Enter the New password and New password confirmation, then tap Set password.
4. Tap Get Started.
4. Tap Get Started.
5. Enter the name of your workspace, which is the first part of the link you used to reset your password: workspacename.onuptick.com.
5. Enter the name of your workspace, which is the first part of the link you used to reset your password: workspacename.onuptick.com.
6. Enter the Email address and Password, then tap Sign in.
6. Enter the Email address and Password, then tap Sign in.
Video
IOS: How to sign out of the app
Signing out refreshes access and applies changes like updated permissions or password resets.
Sign-out is not available while the session timer is running: stop the timer on the current task first.
Navigate to About tab, swipe to the bottom of the screen and tap Sign out.
Navigate to About tab, swipe to the bottom of the screen and tap Sign out.
Video
ANDROID: How to sign in on the app
1. Open the link in the Welcome email to set your password. If you can’t find the email, contact your office to have it resent.
1. Open the link in the Welcome email to set your password. If you can’t find the email, contact your office to have it resent.
2. Enter the New password and New password confirmation, then tap Set password.
2. Enter the New password and New password confirmation, then tap Set password.
4. Tap Get Started.
4. Tap Get Started.
5. Enter the name of your workspace, which is the first part of the link you used to reset your password: workspacename.onuptick.com.
5. Enter the name of your workspace, which is the first part of the link you used to reset your password: workspacename.onuptick.com.
6. Enter the Email address and Password, then tap Sign in.
6. Enter the Email address and Password, then tap Sign in.
Video
ANDROID: How to sign out of the app
Signing out refreshes access and applies changes like updated permissions or password resets.
Sign-out is not available while the session timer is running: stop the timer on the current task first.
Navigate to About tab, swipe to the bottom of the screen and tap Sign out.
Navigate to About tab, swipe to the bottom of the screen and tap Sign out.
Video