The number formatting for scheduled price increases on a billing contract differs depending on how the information is added to Uptick. Please take the following into consideration when setting the percentages for the price increase:
Note: Any updates made to the price increase settings for billing contracts can take up to 24hrs to take effect.
Setting up the billing contract manually
Uploading billing contracts with the data importer
The Percentage (%) to be applied field will correctly associate whole numbers with the correct percentage when setting up billing contracts.
The priceincrease_auto_percentage column must be a decimal point value (i.e for a 3 percent increase, you need to input 0.03). A whole number equates to multiples of 100% (i.e. inputting 2 in the field will be a 200% increase)