Note: Deleting reports requires that the appropriate user permissions are enabled. A report can only be deleted within 24 hours of the report being generated, after which time it can only be unpublished.
In situations such as generating a duplicate report or generating a service report before all service tasks have been performed, you can delete unwanted reports by taking the following steps:
It is important to note that these situations primarily apply to published reports, as their deletion is restricted by the 24-hour window. For unpublished reports, users should navigate to the task's Reports section to delete them.
When viewing the report, click View Details
On the following page click the Delete button
You'll be taken to the confirmation page where you can click Delete again to delete the service report
For unpublished reports, navigate to the task, access the Reports/Service Reports section, and select the report to find the option to delete it.
Making reports inactive
If you don't want to delete unwanted reports, you can make them inactive by clicking View Details > Update, then toggle Active off and Save Report. This will Archive the unwanted reports on the Reports dashboard but they will still be accessible by filtering, or accessing it from the task.
