Setup
Make sure you received the link to the Defect Quote sent via email. Alternatively, open your Customer Portal to locate the quote.
If you are approving the defect quote on behalf of your client, you can follow the steps below by accessing the approval link on the defect quote, or click here for alternatives.
If you see this arrow, click to expand for more information!
If you see this arrow, click to expand for more information!
We will add optional information and images under these arrows.
How to approve a defect quote
1. Open the Defect quote for approval email and click on the approval link.
1. Open the Defect quote for approval email and click on the approval link.
2. Review the defect quote and click Approve this quote.
2. Review the defect quote and click Approve this quote.
3. Check the box I authorise the amount of [X], provide Your name and click Approve quote.
3. Check the box I authorise the amount of [X], provide Your name and click Approve quote.
Enter the Authorisation reference for Authorisation document (PDF) section to appear. Only 1 document can be attached per authorisation.
Enter the Authorisation reference for Authorisation document (PDF) section to appear. Only 1 document can be attached per authorisation.
Once the approval is submitted, the recipient of the defect quote will receive a confirmation email.
How to decline a defect quote
1. Open the Defect quote for approval email and click on the approval link.
1. Open the Defect quote for approval email and click on the approval link.
2. Review the defect quote and click Decline.
2. Review the defect quote and click Decline.
3. Provide Your name and Comment.
3. Provide Your name and Comment.
Once the decline is submitted, the recipient of the defect quote will receive a confirmation email.
Recommended steps
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