Allow the creation of an internal wiki style knowledge base.

Access via Tools > Knowledge Base

Some common uses of this knowledge base are listed below, including After Hours Call out Procedures, car breakdown procedure, car servicing procedure, custom SLA's, Fire Standards, Internal processes and links.

Create notes and upload associated files to the document storage on each note. These can be shared across the whole business so technicians on the road can access these via the app as well as web users.

Did you know you can include links in your knowledge base content?
Just use the following and substitute your URL in to the below:

<a href="URL "> URL </a>

Example

<a href="https://support.uptickhq.com/hc/enus">

https://support.uptickhq.com/hc/en-us</a>

OR

<link href="URL ">
Example
​<link href="https://support.uptickhq.com/hc/en-us">