iOS Devices
Minimum iOS version: iOS 16.0 or later
Compatible devices: Most iOS devices released in the last 6-7 years support this version
Recommended: iPads or large-screen iPhones if you'll be using geospatial features (floorplans, maps) extensively
Download: iOS App Store
Android Devices
Minimum Android version: Android 10.0 or later (released September 2019)
Recommended specifications:
6-inch or larger screen
64GB+ storage
4GB+ RAM
Mid-to-high end devices for best performance (battery life, screen responsiveness, processing power)
Avoid: Devices with significant curved edges - field technicians report these are difficult to work with due to accidentally registering touches on the curved edge
Download: Google Play Store
Best Practices
To ensure long-term compatibility and optimal performance:
Purchase devices released within the last 3 years - This ensures your device will continue to work with Uptick as we release updates
Keep your app updated - Regular updates include performance improvements, bug fixes, and new features
Check device compatibility before purchasing - Verify the device meets or exceeds our minimum requirements
Web Platform
The Uptick Web Platform runs on all modern web browsers. For the best experience, we recommend using the latest version of Google Chrome.
Minimum system requirements for web:
1.5 GHz processor
4-8GB RAM
FHD (1920x1080) display
Need help? If you're experiencing issues with device compatibility, contact our support team through the About tab in the app or email [email protected].