There are several ways to get in contact with our support team. Whether it's through email, over the phone or using Intercom, our ticketing and help centre system.
Through our support desk
General enquiries
Feature requests
Issues or bugs
Training, template or development enquiries
By using the ? icon on the top right corner of the screen, you are able to get in contact with the Uptick support team quickly and more easily.
Click on the ? icon.
Click Need help?
A widget will launch allowing you to search for help articles, send messages and files to support and view your message history.
Via Email
Email [email protected] if you would prefer to use email.
Over the phone
Phone 1300 657 436 for:
Urgent breakdowns
Onsite App assistance and troubleshooting