Skip to main content

Contacting our support desk

How to contact our support team

Teresa Bui avatar
Written by Teresa Bui
Updated over 2 weeks ago

There are several ways to get in contact with our support team. Whether it's through email, over the phone or using Intercom, our ticketing and help centre system.

Through our support desk

By using the ? icon on the top right corner of your workspace screen, you are able to get in contact with the Uptick support team quickly and more easily. You can also use this space to quickly navigate our help centre for articles that may assist you with your enquiry.

  • General enquiries

  • Feature requests

  • Issues or bugs

  • Training, template or development enquiries

  1. Click on the ? icon.

  2. Click Need help?

  3. A widget will launch allowing you to search for help articles, send messages and files to support and view your message history.

Via Email

Email [email protected] if you would prefer to use email.

Over the phone

For Australia or New Zealand: 1800 878 425

For United Kingdom: +44 330 822 1682

For North America: +1 877 873 6957
​

Urgent breakdowns

  • Onsite App assistance and troubleshooting

Did this answer your question?