Contacting our support desk
Teresa Bui avatar
Written by Teresa Bui
Updated over a week ago

There are several ways to get in contact with our support team. Whether it's through email, over the phone or using Intercom, our ticketing and help centre system.

Through our support desk

  • General enquiries

  • Feature requests

  • Issues or bugs

  • Training, template or development enquiries

By using the ? icon on the top right corner of the screen, you are able to get in contact with the Uptick support team quickly and more easily.

  1. Click on the ? icon.

  2. Click Need help?

  3. A widget will launch allowing you to search for help articles, send messages and files to support and view your message history.

Via Email

Email [email protected] if you would prefer to use email.

Over the phone

Phone 1800 878 425 for:

  • Urgent breakdowns

  • Onsite App assistance and troubleshooting

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