Brycer’s The Compliance Engine, also known as TCE, is an online compliance platform used by Authorities Having Jurisdiction, building managers, and contractors to track fire and life safety inspection compliance.
Use this guide to understand how to set up Brycer/TCE in Uptick, link properties, submit inspection reports, manage deficiencies, and troubleshoot common issues.
Setup
Requirements:
An active Brycer / The Compliance Engine account.
Access to the relevant AHJ or jurisdiction in TCE.
You will also need the following permission in your security group:
How to connect Brycer and Uptick
1. Go to Control Panel and open Brycer section under Integrations.
2. Click Authorise.
3. Enter your Brycer Username and Password, then click Allow.
4. Confirm the message visibile in your workspace
You are connected to the "The Compliance Engine"
If authorization fails, try signing out and back in or clearing your browser cache. If the issue continues, contact support.
How to link Uptick Property to TCE Premise
Properties must be linked one at a time — bulk mapping is not currently supported. Once a property is linked, it does not need to be linked again for recurring inspections.
1. Navigate to Customer Data > Properties and View the property.
2. Scroll down on the page to TCE Premises widget and click Link.
3. Click Search for premises, then select the correct premise (confirm all the information) and click Link Property.
If the address search doesn't return the correct result, open TCE directly, to find premise ID to search for instead.
How to submit a Report to Brycer / TCE from Uptick
Warnings
Check that you are working under the correct AHJ in TCE, the inspection type is supported by that jurisdiction. If the wrong AHJ is selected, some templates may not appear as expected in Uptick.
The integration only supports short-form report templates (typically starting with the prefix "S"). Long-form reports, repair forms, and letter forms must be submitted manually inside the TCE/Brycer portal.
1. Navigate to the Tasks page, select Office review and Performed in the Status filter, and click on the Ref to view the task.
2. If the Work tab displays a full fraction (e.g., 5/5), this indicates that all items have been performed by the field user and the report is ready to be sent.
3. Click on the Task tab, scroll to the Process section, and click Submit report under TCE submissions.
4. Configure the Report: A window will appear prompting you to select the necessary details:
Reports: Select the completed service report from the list.
Form Responses: Select the completed form response from the list.
Inspection Date/Time: This should auto-populate from the performed task.
Inspectors: Select the technician who performed the inspection.
Report Template: Select the appropriate TCE report template (e.g., Annual Fire Log, Kitchen Hood Suppression).
Include Deficiencies for: You can select which deficiencies you want to include in the submission.
Inventory: Whenever the selected report template is inventory tracked then a item from the premises inventory must be specified.
Test Kit: Some report templates relate to systems that require a test kit.
5. Click Create.
6. Click on the link to be taken to the TCE to finalise the report.
7. In the TCE portal, review the populated data, make any necessary final edits, and then officially submit the report to the AHJ through the TCE platform. Key information to review:
Property name and address match the correct premise.
Inspection date and time are correct.
The correct AHJ/jurisdiction is selected.
The correct report template has been applied.
Inspector details are accurate.
Deficiencies are listed correctly and classified appropriately.
Inventory or test kit details are complete (if applicable).
All required fields are filled in.
FAQs
Property Linking
When should I link a property to TCE?
Link properties before the inspection is due — don't wait until the report is ready to submit. This avoids last-minute issues with missing Premises IDs or address mismatches.
How can I keep address matching consistent between Uptick and TCE?
Where possible, keep property addresses in Uptick aligned with the format used in TCE. Consistent formatting reduces address-mismatch issues when searching for premises.
I can't find the property when searching from Uptick. What should I do?
Try searching by only part of the address and check for formatting differences between Uptick and TCE. Confirm the correct AHJ is set. If the property still doesn't appear, search directly in TCE and copy the correct Premises ID into Uptick.
I'm getting "Cannot create report as there is no TCE premise linked to this task." What do I do?
The property on the task is not linked to a TCE premise. Open the property in Uptick, add the correct Premises ID in the TCE Premises ID field, save, and retry the submission from the task.
The property was linked before. Do I need to link it again?
No. Once a property is linked to its TCE premise, it does not need to be linked again for recurring inspections.
How do I unlink a property from TCE?
Go to Customer Data → Properties, open the relevant property, locate the TCE Premises ID field, remove the Premises ID, and save.
Submitting Reports
Do I need to enter data in both Uptick and TCE?
No. The integration maintains compliance records across both systems from a single workflow — there is no need to manually transfer data between them.
Why do I need to finalize the report inside TCE rather than submitting directly from Uptick?
Uptick populates the report data and sends it to TCE, but the official submission to the AHJ must be completed inside the TCE portal. This ensures you have full control over the final document before it reaches the AHJ.
What should I do if a task covers multiple systems or routines?
Create separate tasks for each system or routine that requires its own TCE report. This makes it easier to select the correct template and keeps submissions cleaner for the AHJ. For example, if a single site visit includes both fire alarm and sprinkler inspections, separate those into individual tasks if each requires its own TCE submission.
How do I make sure the right template is available before I submit?
Before submitting, confirm the correct AHJ is selected in TCE and that the inspection type is supported for that jurisdiction. The wrong AHJ can result in missing or incorrect templates appearing in Uptick.
The report template I need is missing. What should I check?
Confirm the correct AHJ is selected in TCE and that the inspection type is supported for that jurisdiction. Templates must be short-form (typically prefixed with "S"). If the template is a long-form, repair, letter, or other unsupported type, it must be submitted manually in TCE.
What if the report template requires inventory tracking?
Some TCE report types are inventory-tracked. The relevant inventory items must already exist in TCE before Uptick can submit against them. If this is the first submission for new inventory, complete the initial submission manually in the TCE portal to create the inventory record. Future submissions can then be handled through the integration.
Deficiencies
What happens to deficiencies when I submit a report?
Deficiencies recorded against assets in Uptick are included in the TCE report when submitted. Before submitting, make sure deficiencies are recorded against the correct asset, descriptions are clear, critical issues are marked appropriately, and any irrelevant or duplicate deficiencies are resolved.
How are deficiency classifications mapped between Uptick and TCE?
Classification categories can differ between Uptick and TCE. As a general rule, non-critical and critical remarks in Uptick map to deficiency in TCE, while impairment remarks map to impairment. If items are not classified correctly in the submitted report, review and correct them manually in the TCE/Brycer portal.
Only use the impairment category when the condition is a true impairment — do not apply it to general deficiencies.
My deficiencies or impairments look wrong in TCE. How do I fix this?
Review how deficiencies were recorded in Uptick and check whether the jurisdiction uses different categories in TCE. Confirm true impairments were marked as impairments in Uptick. If needed, edit the report manually in the TCE/Brycer portal.
If I resolve a deficiency in Uptick, will it update automatically in TCE?
Not yet. If a deficiency is resolved in Uptick, you will need to manually mark it as fixed in the TCE portal. Full automation for deficiency resolution is not currently available.