FAQs
This frequently asked questions segment will guide you through common scenarios that arise when getting started with ABAS.
- Why is the routine duplicated on the grid?
- Troubleshooting for the iOS App
- Why are my tasks splitting up?
- Why are the tables in the service quote going missing?
- How do I move assets from one property to another?
- How can I split a defect quote up into multiple tasks, but still keep it on the one invoice?
- Why is my asset duplicating/not on the task work tab?
- How do I rename, delete or move a document?
- Styling in Uptick Text Boxes
- Can't see reports?
- Applicable asset's not pulling through to the task?
- Who get's emailed Invoices, Reports and Quotes?
- How do I reset the password for one of my staff
- How do I use the Uptick Help Centre?
- FAQ: What browsers are supported in Uptick?
- How can I prevent emails coming from Uptick as being marked as spam?
- How do I set up automatic labelling for my assets?
- How can I enable access to delete files?
- How to send an invoice or a report to clients
- How to add items to an invoice before using the issuance model
- How to attach an account to client
- I am having issues trying to issue a defect quote to the client. Why?
- How can I tell which technician was last on site?
- If we need to change billing details on a billing card, will Xero automatically be updated?
- If we receive a call from a party we don't normally service, how do we create an ad hoc task?
- Will my notes appear on the invoice or are they internal?
- If I add a document to a particular task, will it appear on the property documents?
- Where do I keep details of additional contacts for a certain site (eg. owners, tenants, etc.) ?
- How do I change correspondence details for site?