Creating a callout task from the iOS app

In circumstances such as after hours callouts, the technician may need to create a task from the iOS app. To create a callout task carry out the following steps:

1. Tap on the Tasks tab at the bottom of the screen
2. Tap the + symbol in the upper-left corner of the screen
3. Fill out the fields and supply a Name, Description and Scope of Works
4. Select a Category - ideally you should have a category for callouts set up in Uptick
5. Select the property the callout task will be set against
6. Tap Save
   

Once the task has been saved you'll be taken straight to the task. It's recommended to have a callout product set up so that you can add it as a Use and Charge product to the callout task. To add the product:

1. Tap on the Products tab at the bottom of the screen
2. Tap Add at the upper-right corner of the screen
3. Select your Callout product, provide Notes and toggle Is Performed if applicable
4. Tap Save