To edit a Report Item

Step 1: From the reports dashboard (Tools > Report), enter a report by selecting Edit next to the property and service report you wish to edit.

Step 2: Within the service report selected, select the report item you would like to edit from the list of items and select Edit.

Step 3: Alter the fields that need editing within the form which was originally filled out by the technician on site. 

Step 4: Once satisfied with the all the details, select Save report item.