Contacting our support desk

Article author
Uptick Customer Support
  • Updated

There are several ways to get in contact with our support team. Whether it's through email, over the phone or using Zendesk, our 'ticketing' system.

Through our support desk:

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  • General enquiries
  • Feature requests 
  • Issues or bugs 
  • Training, template or development enquiries

By using the ? icon on the top right corner of the screen, you are able to get in contact with the Uptick support team quickly and more easily.

Step 1: Click on the ? icon.

Step 2: Click ‘Raise a support ticket’

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Email support@uptickhq.com if you would prefer to use email. 

 

Over the phone:

Phone 1300 657 436 for: 

  • Urgent breakdowns 
  • Onsite App assistance and troubleshooting

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