There are several ways to get in contact with our support team. Whether it's through email, over the phone or using Zendesk, our 'ticketing' system.
Through our support desk:
- General enquiries
- Feature requests
- Issues or bugs
- Training, template or development enquiries
By using the ? icon on the top right corner of the screen, you are able to get in contact with the Uptick support team quickly and more easily.
Step 1: Click on the ? icon.
Step 2: Click ‘Raise a support ticket’
Email firstname.lastname@example.org if you would prefer to use email.
Over the phone:
Phone 1300 657 436 for:
- Urgent breakdowns
- Onsite App assistance and troubleshooting